Shipping Policy

 

• Products at Simply Silver are specially handcrafted for each customer and shipped promptly in 24 Hours. We assure the authenticity and quality of our products before delivery and ensure that each exquisite piece meets your expectations.
• Once the order is accepted you can easily track your order.
• We would also if you choose to, send you updates for the delivery and process.
• All orders received shall be delivered within 2-4 business days except those that are on backorder.

 

Return Policy

With passion, utmost care, and diligence, we craft and pack every handmade piece. There are rigorous quality checks performed to ensure that the quality standards are met. We make sure the packaging is secure and appropriate and are continuously working with the courier partners to educate them and ensure that you receive the delicate darlings bright and wearable.  

• We would be delighted to answer any query with pleasure. 
• All our products are quality checked before dispatch.
• Any defective product upon the arrival will be replaced with the same or equivalent product.
• Kindly do inform us of any defective products within 2 days upon arrival.
• In case of any refund against an order, we shall process the refund within 2 working days and the same shall be reflected in your account within 4-5 business days. There shall be a deduction of courier charges both ways along with handling and packaging charges of Rs.300/-. Also the refund shall be processed only after receiving and inspection of the goods by our quality team.
• Most of our collection is handcrafted and might have subtle variations that are natural.
• We try to replicate the colours, sheen & grandeur of the art pieces on a digital screen with much effort and technological assistance however they might differ slightly.

.