FAQ

FAQs

Do we have a Store? 

Currently we   are only selling our products online and don't have a  store anywhere in India.

Do we customise? 

Yes, we do customizations on request.

Why is the product you received slightly different in colour than in the image shown on the website?

A  Most of  our products are handcrafted. So there is a slight difference  and cannot be considered as manufacturing error. Also,we shoot our products in natural lighting and ensure that the colours are projected as close to the original as possible.But every screen setting is different, and you may not see the same hues of colours.
Also when we use natural and semi-precious stones they will come with their own irregularities which again cannot be considered as a defect.

Can you return a product if you do not like it? 

We accept return only in case if you receive a damaged product or in case the product is not as per your order. Do read our Return's Policy page to know more.

 

Will we get the same design again?

Yes and No

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Most of our pieces are one off’s and unique. So at times it might be difficult to get the exact same piece again. Although we may have similar pieces available. In case of Vintage silver, all pieces are single and one of a kind.  So you will never find the same piece again.

Do you have some doubts that we haven’t answered? 

   Please feel free to write to us.